Luna Park
  • Miami, FL, USA
  • 13.00
  • Hourly
  • Full Time

Medical, Dental, Vision, Paid Time Off, Employee Discount

Job Description

Position:                              Retail Team Member


Reports To:                         Retail Supervisor/Assistant Retail Manager


Position Description

The Retail Team Member is responsible for providing support to all areas of the Mercato:

Espresso / Juice Bar

Formaggi / Salumi Station

Insalata / Focaccia / Pannini Station

Fritti / Rosticceria / Ready meals Station

Gelato / Chocolate Station

Pasta Bar

Fish Station

Meat Station


This includes receiving and preparing product, maintaining the retail displays, and selling products. The Retail Team Member is responsible for providing courteous, friendly, and efficient customer service to customers and all team members. 



  • Maintains complete knowledge of the features, services, rates and promotions at the Mercato area and Restaurants
  • Provides excellent customer service and addresses needs of customers in a timely and effective manner
  • Ensures a fresh and appealing display by keeping cases and shelves clean and well stocked by front-facing, checking codes, rotating, and removing out-of-date products
  • Prepares food items; cuts, wraps, and prices all retail products
  • Uses the correct tools for packaging and preparing orders
  • Assists customers in selecting products
  • Maintains accurate department signage and pricing
  • Maintains back stock in good order
  • Maintains a safe, clean and well-organized working and shopping environment by sweeping floors and constantly cleaning all work stations
  • Complies with all nutrition, sanitation and safety regulations and standards
  • Maintains par level of equipment and supplies
  • Ensures counter and working areas are clean and organized at all times
  • Able to entertain customers with samples and tastings while they wait




  • Effective Communicator
  • Team Player
  • Guests focused
  • Quality Oriented
  • Initiative
  • Action Oriented
  • Work Standards
  • Managing work


Skills and/or Experience

  • Experience of three (3) years as retail team member is desirable


Physical Demands

  • While performing the duties of this job, the incumbent is regularly required to use hands and fingers to handle or feel.
  • Incumbent is occasionally required to taste or smell
  • Push, pull, and lift up to 50lbs on a weekly basis.
  • Be able to reach, bend, stoop and work in a standing position for a long period of time


Work Environment

  • Must be comfortable working in a shared space, with constant noise, without the use of a private office
  • Must be able to cope with frequent changing priorities and deadlines with a high degree of optimism, professionalism & collaboration
  • Schedules may vary from week to week based on business demands in excess of 40 hours with or without notice including weekends, nights, holidays




Luna Park
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