Luna Park
  • Miami, FL, USA
  • 12.00
  • Hourly
  • Full Time

Health, Dental, Vision, Paid Time Off, Employee Discounts.


Job Description

Position:                              Barista

 

Reports To:                         Retail Manager/Assistant Retail Manager/Retail Supervisor

Classification:                   Non-Exempt

 

 

Position Description

The Barista will be responsible serving our customers and providing service to our Servers as well as to ensure that service levels are achieved according to company standards. The Barista will be responsible for providing prompt service, quality beverages, and maintain a clean and comfortable store environment.

 

Accountabilities 

  • Greets customers in a warm and friendly manner
  • Prepares all drink orders to company standards
  • Has a full and in-depth knowledge of the menu offering and wine list and special promotions
  • Performs side work duties prior to, during and after the shift according to the set guidelines
  • Take food and beverage orders in a professional manner according to the set procedures and to maximize sales
  • Prepares beverage orders including the making of coffee, tea and mixed drinks
  • Performs the service of appetizer, entrees, dessert and beverages according to the set procedures and the customer's request
  • Performs tasks on the EPOS including the preparation of bills, closing of bills and proper accounting according to the payment method
  • Able to handle cash and other payment method at the end of the shift
  • Cleans, sets up and stocks work areas
  • Complies with all nutrition, sanitation and safety regulations and standards
  • Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team

 

Competencies

  • Influence
  • Effective communicator
  • Customer focused
  • Team player
  • Adaptability
  • Action oriented
  • Applied learning
  • Work standards

 

Skills and/or Experience

  • High school diploma or equivalent
  • Bilingual is a plus
  • 3 years of Barista experience required
  • Ability to meet and exceed customer expectations
  • Operational knowledge of hospitality equipment
  • Evidence of sales ability
  • Ability to multi-task and prioritise
  • Ability to work flexibly under pressure
  • Quality oriented

 

Physical Demands

  • While performing the duties of this job, the incumbent is regularly required to use hands and fingers to handle or feel
  • Incumbent is occasionally required to taste or smell
  • Push, pull, and lift up to 50lbs on a weekly basis
  • Be able to reach, bend, stoop and work in a standing position for a long period of time 

 

Work Environment

  • Must be comfortable working in a shared space, with constant noise, without the use of a private office
  • Must be able to cope with frequent changing priorities and deadlines with a high degree of optimism, professionalism & collaboration
  • Schedules may vary from week to week based on business demands in excess of 40 hours with or without notice including weekends, nights, holidays

 

Luna Park
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