Luna Park
  • Miami, FL, USA
  • Commission Only
  • Full Time

Health, Dental, Vision, Paid Time Off, Employee Discounts.


Job Description

Position:                              Server

 

Reports To:                         Assistant Restaurant Manager/Restaurant Manager

 

 

Position Description

The Server is responsible for consistently delivering results that contribute to the mission and overall success of Luna park by accomplishing performance objectives covering the food service venues of the restaurants.  The Server sets-up, services, and breaks-down the food and beverage areas where they are assigned ensuring a high level of quality, consistency and service.

 

Accountabilities

  • Greets customers in a warm and friendly manner
  • Takes orders and serves customers while maintaining company standards
  • Maintains complete knowledge of the features, services, rates and promotions at the restaurants and eateries
  • Able to explain in detail the Food and Beverage menu to customers
  • Responds promptly to customer's concerns
  • Checks customers' satisfaction on a regular basis
  • Maintains the highest standard of professionalism, ethics and attitude towards customers and team members
  • Develops strong, productive, professional relationships with internal and external customers
  • Maintains par level of equipment and supplies
  • Polishes cutlery and glassware
  • Assists in the daily preparation of mise-en-place
  • Clears and sets tables

 

Competencies

  • Influence
  • Effective communicator
  • Customer focused
  • Team player
  • Adaptability
  • Action oriented
  • Applied learning
  • Work standards

 

 

Skills and/or Experience

  • Fluency in spoken English
  • Ability to meet and exceed customer expectations
  • Operational knowledge of hospitality equipment
  • Evidence of sales ability
  • Ability to multi-task and prioritise
  • Ability to work flexibly under pressure
  • Quality oriented

 

Physical Demands

  • While performing the duties of this job, the incumbent is regularly required to use hands and fingers to handle or feel.
  • Incumbent is occasionally required to taste or smell
  • Push, pull, and lift up to 50lbs on a weekly basis.
  • Be able to reach, bend, stoop and work in a standing position for a long period of time

 

Work Environment

  • Must be comfortable working in a shared space, with constant noise, without the use of a private office
  • Must be able to cope with frequent changing priorities and deadlines with a high degree of optimism, professionalism & collaboration
  • Schedules may vary from week to week based on business demands in excess of 40 hours with or without notice including weekends, nights, holidays

 

Luna Park
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